Site Access & Content
Site Traffic
Site Hosting & Reliability
Domain/E-Mail
Free Trial
Site Purchasing
Site Access & Content
How do I access my website to make changes, download apps, administer rates, etc?
We provide you with a login ID to OriginatorNetwork.com. Once you log in to OriginatorNetwork, you will have access to edit your site, access rates, administer your online 1003, check e-mail and much more.
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Can I edit my website?
We offer an easy-to-use online page editor that enables you to edit your site. You may change the text on most pages. In addition, you may change graphics and links. We also provide you with a custom page builder that allows you to create custom pages.
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How many pages do I get with my site?
Your website consists of a large number of pages. In addition, you can create as many pages as you would like. This means that your site can have hundreds of pages.
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Can I customize my website?
Yes, you can customize your website. We will add your logo and picture free of charge. We provide you with an image library of buttons, headers and graphic images. To change the style of your website, you select the new options and publish your website. It's easy and takes just a few minutes.
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Can I add a Flash intro to my website?
You can add a Flash intro to your website free of charge.
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Can I add a text link to my home page?
Yes. You can easily add a text link on your home page using the page editor.
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Can I change the text on my buttons?
Yes. You can change the text on your buttons at any time.
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Can I change the order of my buttons?
Yes. You can change the order of your buttons.
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Can I remove a button?
Yes. You can remove buttons.
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Can I add a button?
Yes. You can add a button.
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Can I change the fonts on my website?
Yes. You can change the fonts using the page editor.
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Site Traffic
Will my website be found by search engines?
In OriginatorNetwork you can access the Title, Keywords and Description tags, and Head and Body of all your editable content pages. You can also add new content pages. Editing and adding content is important in order to appear in search engine results.
Myers offers live training, tutorials and individual assistance to help you edit pages, add new content and be seen at search engines.
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How will people know to go to my website?
Once your site is up and running, you will need to advertise your site. We offer free, live training and marketing tutorials to help you market your website. We also recommend putting your web address on your business cards, flyers and all other marketing collateral.
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How much traffic will I get at my site?
The amount of traffic you get is a function of how well you market and optimize your website. We offer free, live training and marketing tutorials to help you do both.
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Do you submit my site to search engines?
We submit your URL to top, free search engines. Submitting your site can get your website URL (web address) to appear in search results. It costs money to list your URL in the directory of many search engines (e.g., Yahoo! and AOL).
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Can my listing be at the top of search engine results?
There is a difference between natural (unpaid, organic or algorithmic) and sponsored (e.g., pay-per-click) search results. Sponsored search results are paid advertising. Natural results make up the bulk of search engine output.
If you pay enough for a sponsored listing, you can be seen at the top of search results. Search engine optimization is usually required for a URL to appear at the top of natural search results.
Overture.com (Yahoo!), Google.com and MSN sell sponsored listings.
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If I can't get any traffic to my site, is it worth having a website?
Yes. Your website is a tool which can benefit your customers and you. Your website can provide answers and convenience when you aren't available. Your site can present interest rates, mortgage calculators (mortgage payments), loan applications, articles about the loan process and much more. Even if there were no search engines, your website would be extremely valuable.
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Site Hosting & Reliability Questions
Can I buy your website and host it with my current ISP?
Your Myers site includes proprietary products. These products can only run on Myers' servers. In addition, we are constantly improving our products. As a result, you cannot host your Myers site with another provider.
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How reliable are your websites?
Our websites are very reliable. We guarantee 99% uptime. We continuously monitor our websites and automatically alert our staff should any site go down for any reason.
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What happens if the website does not work?
If your website is down or does not work, we will issue you a prorated refund for the duration of the time it did not function.
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Domain/E-Mail Questions
Do I get my own domain name? Do I get a custom e-mail address?
Yes. You can register a new domain name or transfer an existing one. If you register a new domain name there is a domain registration fee. You also get a custom e-mail address (e.g., yourname@yourdomain.com).
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Why do I have to pay extra for a domain name?
You do not have to pay extra for a domain name if you already have one registered. However, if we are registering a domain for you, there is a domain registration fee that is independent of the website hosting fee. Domain registration is required to ensure legal ownership and usage of the domain name.
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Who owns my domain name?
You own your domain name provided you continue to pay your domain registration fees. Should you not pay your domain registration fees, your domain will lapse and someone else may register the domain name.
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How do I register a domain name?
Simply ask your Myers representative to register a domain for you.
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Is there any benefit to using more than one domain name?
Using multiple domain names can provide benefits. Some companies use multiple domains to market their services to different market segments or geographical areas. Additional charges apply to add additional domains.
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I already own a domain name. Can I use it?
Yes. You can transfer your domain to Myers at no charge. You will continue to pay domain registration fees to your domain registrar.
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How many e-mail accounts do I get with the website?
You get 100MB of e-mail storage space to support unlimited e-mail accounts. Additional e-mail space may be purchased. (You can create unlimited e-mail accounts with a minimum size of 1MB up to your total storage space.)
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Can I use POP to retrieve e-mail with Outlook, Outlook Express or Eudora?
Yes. This option is provided free of charge.
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Can I access e-mail through a web interface?
Yes. This option is provided free of charge.
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Can I forward my e-mail to my AOL, Hotmail, MSN or Gmail accounts?
Yes. You can forward your e-mail to any account you wish.
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Can I post interest rates to my website?
Yes. Myers and LoanSifter have joined forces to provide you a pricing engine, rate alerts and more.
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Can people apply for a mortgage at my website?
Yes. Your borrowers can complete a full 1003 or a short application. In your back office, you can retrieve applications and download into popular loan origination systems.
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Can people calculate mortgage payments at my website?
Yes. Your website offers many useful mortgage and financial calculators.
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Can I access eMagic from my back office?
Yes. Your back office interfaces with eMagic. eMagic is today's most affordable, web-based mortgage processing platform.
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Why should I choose Myers?
You want your web company to be there when you need them. That's why your best choice is Myers®. Myers is a part of eMagic, LLC, an MGIC company. MGIC (www.mgic.com), the principal subsidiary of MGIC Investment Corporation, is the founder and leader of the private mortgage insurance industry since 1957.
Myers offers you expertise and experience. We're constantly improving our products so you can offer your borrowers cutting-edge mortgage technology.
The flexibility of your Myers website lets you react quickly to changing markets. You can add content to and edit your website any time. Myers has been building websites since 1995. Your Myers website is the result of millions of dollars of research and innovation. Our proprietary technology enables us to build your website in minutes. That means savings for you.
You will receive personal, hands-on assistance from Myers. Upon purchasing a website, you are assigned a personal account manager who ensures the smooth launch of your website. Myers also provides you with online training that helps you maximize the use of your website.
You get an extremely reliable website — a website that is always ready for business. To prevent downtime, Myers uses an inside and outside monitoring service that informs us should our websites go down for any reason. If you have an emergency and call us after regular working hours, your call is forwarded to our emergency support staff.
Purchase a Myers website today and tap into the power of the Internet, broaden your reach and close more loans!
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How long has Myers been in business?
Myers has been in business since March 1995. We are one of the country's leading providers of websites for real estate and mortgage professionals.
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How reliable is your service?
Over the past 14 years, our servers have performed with over 99% uptime. Myers maintains automated monitoring systems for constant surveillance of its network and computer systems to maximize the uptime and performance of our clients' websites.
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Do you offer customer support?
Yes, we have a dedicated toll-free hotline for questions and technical support issues. Support representatives are on-site to answer and return phone calls and e-mail questions from 7:00 AM to 7:00 PM CT, Monday through Friday.
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Free Trial Questions
Are there any obligations associated with the 15-day free trial?
The trial is free of any obligation.
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What happens after I complete the registration form for the 15-day free trial?
After you complete the registration, we will build your website and provide you with an OriginatorNetwork account. We will also e-mail you instructions about accessing OriginatorNetwork and customizing your website.
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What happens after the 15-day free trial is over?
We disable your website after the free trial period is over. You may activate the site by purchasing it.
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Can I purchase the site at any time during my 15-day free trial?
Yes.
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What do I need to do if I wish to purchase the site after my 15-day free trial?
You may purchase the website online through OriginatorNetwork or you may call us to help you with the purchase.
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Site Purchasing Questions
Do I have to sign a long-term contract?
You may sign up on a monthly or annual hosting plan. On the monthly hosting plan, you can cancel at any time with a 30-day notice. On the annual plan you are required to sign a one-year contract.
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How do I pay for my website?
You can pay online using a credit card or mail a check. We accept Visa, MasterCard, American Express and Discover. If you sign up for the monthly hosting plan, you must use a credit card.
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Do you offer any discounts if I buy more than one website?
We offer a $50 discount on the set-up fee of additional websites.
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Do you pay referral fees if I refer a client?
We pay a $50 referral fee for every client you refer. Refer a customer to Myers and earn $50 when they purchase a Myers website package.
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